Alienware battery not charging. May 19, 2019 · Alienware M17X R4 plugged in not charging - power supply not recognized I noticed that some time ago that Alienware-Naomi was helping a guy out with similar issues to my laptop. Reply reply flint1025 • Pls see update on my first comment Reply reply More replies titaniumtoaster • Apr 30, 2025 · The AC adapter commonly called a laptop charger, is used to provide sufficient power to operate the laptop for extended periods and to recharge the laptop battery. Last month I noticed that the battery wouldn't fully charge to 100%. Recommended for users who frequently switch between battery and external power sources. I just bought a new adapter and the problem still exists. From your description it seems that new battery is not acceptable and the charging circuit is protecting the laptop from damage. Feb 3, 2022 · Hi @nell0011 the first year Dell warranty covers the battery. Jul 8, 2020 · I have stopped using my laptop's battery for quite a while now and the last time I tried to plug it in and try it, the battery just didnt want to charge Maybe the battery is dead? Is there a way I can bring it back to life? Sep 16, 2025 · Alienware AW920H Headset Battery Charge Level You may receive a message in Windows stating that the battery on the Alienware AW920H Headset is depleted even though it is charged and functioning normally. Sep 28, 2021 · Laptop plugged in not charging issue is a common issue for Dell laptop users. May 2, 2021 · Hello, I have an M15 R4, and was hoping to use make changes to the Battery Charging Mode within the bios. Although the Alienware x17 R2 is less than 6 months old, the battery will be older and battery chemistry continues to degrade battery performance during storage. Apr 5, 2024 · Hello all, I bought my Alienware x15 R1 at the end of 2021. It always says "Plugged In, Not Charging". The charger band shows it is charging, along with the Alienware logo glowing showing it is charging. Here's the ifixit Dell Alienware 15 R3 Battery Replacement guide that shows what to do. so every-time my laptop was off recently i’d leave it unplugged. I can’t find information about this 4 red / 1 blue Mar 27, 2010 · Hello, Our M17-R1 laptop battery is not charging although it shows th cable as being connected, also the power button light is pink, not sure if the two are connected? A power cord that is not working properly can lead to many problems. Find information about using different methods to perform a battery health check on your Dell laptop. The power-hungry game requirements should be reduced so that it can be played on the Alienware x14 (R1) laptop. nothing changed. it charges normally till it gets to that percentage and stops charging just like when it fully charged. I tried finding a similar software for my Alienware to no avail. I have Alienware m15 Ryzen R5 Edition laptop. Dec 9, 2020 · To get my Alienware M18 R1's battery to charge, I unplug the power adapter from the computer, shut the lid, plug in the adapter, wait for all the pretty lights to go out, wait a few seconds and then open the lid. Some of these problems include your laptop not turning on, freezing, turning on then off, battery not charging, battery Jan 19, 2023 · Alienware Area 51M R1 battery not charging and the AC adaptor is connected but no power however the AC has green power lights. sucks though as 2. The battery would stop charging until a certain percentage, and after a few minutes or hours the power button would stop blinking and the battery started charging normally. Jul 14, 2025 · Hi @sayefdinah42175 Replacing the battery is the best thing to do to permanently fix the problem. Then open the bottom panel and look for the battery connector on the Jul 2, 2023 · Hello, I get this message occasionally when turning on my Alienware x14 R1 laptop, plugged in: I would click Continue and use the laptop normally, but the power button would blink red and blue. It seems that the battery's on-board processor has failed to authenticate with the laptop and charging is thereby prevented. BIOS says nothing is recognized and I updated the my driv Apr 19, 2025 · The following article deals with a reported performance issue or battery drain while the AC adapter is connected to Alienware, Precision, or Dell G series laptops. Also, refer to the troubleshooting page for further help. The bios detects the AC adapter just fine and claims that the battery is ope Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. instead it charges till 63% and just stays there while plugged in. Please create Battery Report and look at Battery Capacity History. it sounds like the battery, except 1. When i try playing a game like Arkhum Knight i get every 3 to 8 seconds lower brightness screen because of the power modes setted like that. when there was little charging in the battery in bios I can see AC are Jun 18, 2025 · The battery is not able to charge when the computer powers on with a BIOS warning message. Please check that the ac adapter's central wire is not bent, missing, etc. I recently started having this issue where my battery wouldn’t charge and so it’s stuck at 0%. I just replaced the dc jack and Feb 6, 2024 · After installing a previous Windows update, for example, my laptop's battery stopped charging. The laptop is not accepting charge - in the BIOS per the screenshots the battery is in an idle state, showing 0 mA current and actually 0 charge cycles too. Does the ac adapter's diagnostic LED remain on when inserted into the laptop's charging port. Switched from 2. But this has never happened to me before. Try replacing the battery. What I loved about MSI was the software toggles to control how much the battery charged. Then I completely discharged it to see if it charges again. Bought it yesterday at Best Buy so I'll bring it back today for a swap hopefully May 27, 2024 · How to fix Alienware M16 Battery Not Charging “Plugged In, Not Charging”|| Charging problem fix #alienwarem16#new#latest#windowsPlease Subscribe For Latest V Mar 20, 2025 · The battery issue is mendable, although pretty tedious when it does happen as I'll simply open up the laptop, unplug the battery, hold the power button for 30 seconds, and then reassemble again. Please create Battery Report. Sep 22, 2019 · He said that battery does not charge at all but when i saw the laptop it was 5% charged and thn it drained out to 0%. If the wire to this pin gets broken or the socket on the PC is damaged then the charger can no longer identify itself to the laptop or check the battery. If it does not fix it then they may have to replace the board. - Dell Alienware 13 4 days ago · This article provides information about how to check the battery health status on a Dell laptop. Check that electrical Mar 5, 2021 · My alienware 13 R3 isnt charging, even with a new, verified new battery. Check this article and learn the six useful tips to fix this issue! This video explains why your battery stops charging at a high percentage and how to adjust or eliminate that issue. Specifically the battery is dead and the system says "battery not detected", although it used to just say "battery plugged in, not Jan 10, 2019 · Bought the Alienware 17 R3 in December 2015 (6th Gen core i7). (They look like How to Dell Alienware M18 Not Charging Battery Windows10/11- Dell Alienware M18 Common Solution #dellalienwarem18#new#windowsPlease Subscribe For Latest Vi Apr 28, 2017 · I recently bought a used M17X R3 from a friend and am receiving the message of "plugged in not charging". I bought a brand new Dell charger a few months befo Jan 31, 2022 · The new replacement battery should be: Alienware 17 R4 / Alienware 15 R3 OEM Original 4-cell Laptop Battery 68Wh - DP/N 44T2R, or Alienware 17 R4 / Alienware 15 R3 OEM Original 6-cell Laptop Battery 99Wh - DP/N 9NJM1 Please check that new battery white label year/month date beneath the square matrix is less than 6 months old. Jun 17, 2020 · I have an 17 R5. I have recently changed my battery, and when I turn on the laptop it gives me the battery percentage and says next to it (plugged in) (as shown in the image) but the battery is actually depleting. Bear in mind if your Power Adapter isn't at least 150W or in poor condition it will not charge the battery while powered on. Apr 25, 2023 · So, my sons Alienware m17 R2 laptop would not run on battery power while in Windows. I was checking event viewer to see if he changed some setting that will block my battery from charging and I found out that the event log was stopped for 30mins and thn started again. Is the battery dying out? Any ideas? Dell Command Power Settings has the following options: Standard — Fully charges the battery at a moderate rate. Turn on the system and enter Windows. When I uninstall the battery software in Device Manager and Scan new hardware, the 15 R3 go to shutdown. 4 is supposed to give better sound i wonder if atmos will work on bluetooth ? I powered it back up, and realized the battery was not charging, the battery level was around 49%, and I only made it charge again after I did a hard reset (power off, unplug everything, hold the alien head power button for 20 seconds or until it powers back again), and thank God it´s charging again. Also check the connection ports there might be damage pin. Notice: Step 7 DOES NOT apply to the Alienware M11x. My goal is that the battery only starts charging when it hits 50%, and doesn't charge more Just update your mouse's firmware! It solved the charging issue on my AW610M mouse, completely! It charged "quickly" right up to 100%! No problem at all! Try it! See the instructions, below! To update your Alienware 610M mouse's (AW610M) firmware, just go to the Alien Command Center and go to FX. now the issue i face is my battery is not charging till %80 and carries on with AC power. I had to take off the bottom cover to access the battery connector. Laptop batteries, including those in Alienware devices, have a limited number of charge cycles they can handle before their performance starts to degrade. Nov 27, 2013 · Hello all, as I've read dell/alienware is quite famous with this issue , i have the laptop for more than 2 years and didnt have to know it existed by now , but it all changed 3 hours ago when from normal usage (browsing the net ) battery went a little off full , and said 95% plugged in , not charging. Lately, I've been having issues charging the laptop. Charger works and LED comes on but randomly my computer will turn off and then not charge. com Sep 22, 2024 · Dell Alienware M17 is a high-end gaming laptop that is one of the most popular gaming laptops on the market and has received positive reviews from critics. Perhaps your laptop is stuck in that mode and refuses to charge. Specifically the battery is dead and the system says "battery not detected", although it used to just say "battery plugged in, not Alienware laptop battery repair - Dell gaming laptop not charging Electronics Repair School 445K subscribers Subscribe Nov 14, 2020 · I have resolved it in the past with disconnecting the battery and holding down the power button, attaching the battery ribbon and powering back on I was able to charge my Alienware 17 r4. The ot Mar 12, 2025 · This video provides step-by-step instructions to troubleshoot battery not charging issues on Dell laptops. How to Check Laptop Battery Health in Windows 11 [Guide] | Beebom Dell have stopped selling their batteries, and getting a new replacement OEM battery is getting very difficult. also i need that 80% battery in case i go outside and use my May 31, 2021 · This is not a power pin, rather it is a serial data line that interrogates the battery specification. The Alienware x17 R1 has a protection circuit that prevents damage by the ac adapter (charger) and/or the battery. When I get to the desktop I will see the animated battery charging icon. After that, it charged a bit, most to 6ish percent, but after purposely draining the battery for calibration it refuses to charge. So I went a step in the right direction but it's If your battery is plugged in, but your battery isn’t charging, it may be because you left your computer plugged in for an extended period of time or because the battery is over a year old. Then hit Settings below. Jul 3, 2024 · Faulty Battery Dell Laptop Batteries Find compatible replacement parts for your Dell Laptop. I can use my laptop using the charger but it closes as soon as I remove the charger because no battery. I have a Dell Alienware M15X with a 9cell battery that won't charge. Plug it in to charge while using and it detects the charger, says its charging but just stays constant. Today I started up my laptop again and plugged it in , it was at 94% and i didn’t think anything of it. 4ghz to bluetooth and they went from 0% charge to 100% charge and working fine now. See full list on remodelormove. Oct 19, 2016 · Your battery may be failing or losing the ability to hold a charge. New battery, new charger and new power socket fitted, still no joy. I have a new set of these headphones and thought I had a bad battery and was always dead. hi, i have a m15 r5 and i capped the battery on 80% on bios as people told me in this forum. Jan 17, 2024 · What can cause the laptop battery not to charge? A faulty charger or charging port, a dead battery, outdated drivers or firmware, incompatible power management settings, overheating, and physical damage are all potential culprits that can disrupt the charging process, leaving the battery stuck at 0%. Explore tips for Like most laptops, Dell laptops use Lithium-ion batteries, which can decline in performance over time due to age, charge cycles, or exposure to extreme temperatures. This is the same bottom cover you take off to expose the SSD, RAM, and WiFi modules. All parts and fix kits are backed by the iFixit Quality Guarantee. I replaced the battery first and that didn't fix it. 4 ghz and charging. I left it to charge and it has stayed 94%. This article aims to provide you with a step-by-step guide on how to troubleshoot and fix the Alienware plugged in not charging issue. If your laptop suddenly stops charging or the battery won't hold a charge, don't worry. In order to get your battery to charge again you will want to make sure the desktop mode is disabled, run an ePSA test on the battery or an Online Diagnostic, or make sure via the BIOS (Basic Input Output Aug 12, 2022 · The Alienware 14 has a number of protection systems to ensure that bad ac adapter or bad battery do not cause laptop damage. I do not believe this was appearing with the original battery, even when dead, but I might be wrong on this. I can't understand problem. Hey Everyone, I have an Alienware m17 which is a couple of years old. It happened once, and now it Jun 8, 2020 · I have problem in my battery plugged in and not charging on my out of warranty 15 R3. the battery passed the diagnostic test in alien autopsy, and 2. Place battery back into the system and reconnect the AC Adapter to the system. Jul 23, 2022 · Hi @gshurd welcome to this free user to user Alienware laptop discussion forum. I use the laptop on daily bases and mostly plugged, however I make sure to fully drain the battery every 2 weeks. Mar 21, 2017 · I have an alienware 17 r2 battery charging don't work (plugged in, not charging) ? when i remove plugged my laptob is automatic shutdown Apr 28, 2017 · I recently bought a used M17X R3 from a friend and am receiving the message of "plugged in not charging". Jul 4, 2023 · Hi @SuneJvR welcome to this free user-to-user Alienware laptop discussion forum. since then it has stopped charging. The battery should be recognized and charging. Appears the issue for me was with the 2. The Dell ac adapter has an internal processor and its dc plug with its central pin wire does a handshake with the laptop charging circuit. Apr 20, 2017 · After changing the battery an Alienware Support Assistant message started coming up every time the laptop is switched on saying “The battery cannot be identified. Learn how to check the AC adapter, run diagnostics, and perform a hard reset to resolve the issue. There is a mode that I set on my Alienware 13 that did manage to keep the battery somewhat usable after spending most of its life plugged into a power outlet. I can use my laptop, but power is always 0%. Force Shut down the Laptop by holding the power button until the screen flicks off. When I plug in the AC Adapter, the battery icon in the notification area starts to fill up for about 5-10 seconds as if it's charging and when you hover the cursor over the ic Jul 30, 2024 · Q: Why is my Alienware laptop not charging after replacing the battery? A: Ensure that the new battery is compatible with your Alienware model and that it is properly seated in its compartment. Jun 13, 2024 · If you own an Alienware laptop and have recently encountered the frustrating issue of it being plugged in but not charging, you are not alone. Tried so far: BIOS update, power drain (disconnected cord and battery, holding power for 30), went into BIOS and Feb 26, 2024 · My charger is no longer recognized by my laptop. If your battery is not charging at all, I bought my laptop new in 2019. It’s not in AWCC. When the AC adapter fails to work, the laptop battery does not charge, and the laptop does not turn on or operate unless the battery is sufficiently charged. Recently the battery stopped charging, so I got a replacement and switched it… If the charging port and cable are in good condition, try plugging the charging cable into a different outlet to see if the issue is with the outlet itself. This is not Dell Support. The result is that it may power the laptop, but will not charge the battery. It will also not charge the battery. The Dell charging circuit is designed to protect the laptop. Not sure if you want to open your m17, but i would unplug the battery and try to run it with cable plugged in. Hopefully the new replacement OEM battery will be accepted by the laptop Jun 13, 2023 · Hello to all! I bought new adapter DA180PM111 for my Alienware m15 (GTX 1070, i7-8750H) and it just not charging battery. Held at 52% while charging and doing initial updates etc. Apr 4, 2022 · Hi @ToddPrit welcome to this free user to user Alienware laptop discussion forum. Oct 3, 2023 · Hello, I have an Alienware Area-51m R1. Dear All, I have recently (2 days) noticed that my laptop "Alienware 17" is not charging beyond 93%. It tells me to plug it in when it is already plugged in. . Laptop has worked flawlessly for the past 4 years. The headset charges just enough to run and say battery critical every couple of seconds. Apr 28, 2025 · Certain Dell laptop batteries do not charge beyond 55%. After installing the new battery, it quickly drained to 0, almost as if it was setting to inaccurate readings. It would just shut off instantly when unplugged. This of course wouldn't be a huge problem for me, if it didn't happen evey so often when the laptop crashes and reboots. My laptop showed it was plugged in, but then at the same time it would tell me it was also not charging. This setting provides a balanced approach to extending battery life while still providing a reasonably fast charging time. I have done everything I can think of at this point so I'm reaching out. Please check the OEM battery white label for year/month beneath the square matrix. I see that this is a problem far beyond alienware (I googled 'plugged in, not charging) and saw the same with many different laptop brands. Dec 5, 2014 · My battery is still at (1%, Plugged in, Not Charging) I refuse to buy a new battery as that is just bullshit, mine stopped working about 7-8 months after my purchase, that is unacceptable. Understand the charging process and ensure your gaming mouse is always ready for action. The Dell OEM ac Aug 21, 2017 · The battery is now charging when the laptop is powered off as well. Summary: Learn how to charge the Alienware 610M mouse with step-by-step instructions. Nov 20, 2018 · Like so many others, my Alienware can't seem to charge itself, even though it's using all of the equipment it came with. May 20, 2011 · I've looked all over for solutions to this problem and can't find any that work for me. It's at 25% usually. This article offers simple steps to diagnose and resolve charging issues, helping you restore your laptop to full power. Find troubleshooting steps to resolve the battery charge issue when the battery does not charge beyond 55%. Is there any fix for this? It really sucks this is already happening to my Sep 8, 2014 · Alright, I've been having this problem for about 5 months now. A charge cycle is the process of charging a battery from 0% to 100% and then back down to 0% again I almost returned my new Alienware 13 R3 (Kabylake) laptop 3 years ago, cuz it wouldn't charge the battery. As we have seen countless times on the Alienware forum, batteries swell up left and right. i checked on bios and its still capped on 80% and didnt touch any other settings. Apr 22, 2025 · This article provides information about the Alienware AW610M gaming mouse shows incorrect battery power level and charging status. Find information about how to use, maintain, and troubleshoot a battery-related issue on a Dell laptop. Wonder if it's Windows 10 software problem? Feb 6, 2025 · So my battery Health was Fair I take it month I played game suddenly the laptop shutdown black screen I press power button similar like you turn your laptop on And find out the game was already closed And the worst ever my charger won’t charge I try to plug it in different outlets but not charge at all Honestly I regret buying this laptop I wish I had pc instead I would recommend you to check the output of your charger it might have voltage but low amps won't charge your laptop. Talking to Dell support and on here, I was told it was most likely the battery or the dc jack. Nov 8, 2021 · Have you ever replaced the battery by any chance? That may cause issues like battery health degrading and not charging all the way. 2. The last few times I have s Feb 3, 2025 · Understanding Your Alienware Battery Before we dive into the reset process, it’s essential to understand how your Alienware battery works. I recently replaced the battery because previously it didn't have any charge at all. After some time the battery light started to flash (low battery), I went to get the charger, plug it into the wall and plug it into the laptop. You’ll find it in the BIOS. From checking your power adapter and cable to updating drivers and BIOS, we will walk you through various methods to Mar 25, 2025 · If your Dell laptop battery is plugged in but not charging, the first step is to check the power source. The system will be unable to charge this battery”. If the battery is recognized but not charging, have the user toggle Fn+F2 until it shows that battery charging is enabled. The laptop initially displayed a message indicating that it did not recognize the charger, and the battery was not charging. it sometimes charges when I unplug the power supply and replug it (rarely works) but stops after it charges a couple of percentages but most of the Aug 11, 2013 · uninstalled the ACPI compliant battery thing, and let the system find hardware changes. Whenever I plug my M17x into my AC adapter, it registers plugged in, not charging. ExpressCharge™ — Quickly charges the battery using Dell fast-charge Nov 16, 2022 · Charging will then try to recover battery function by charging to 100% power in about four hours, so it can provide additional ac adapter (charger) power for the power-hungry game. Please run the windows Battery Report to determine battery charging status. I have tried multiple chargers and charging cords to no avail. Try unplugging the battery connector, waiting 10 minutes, then plug it back in. Tried so far: BIOS update, power drain (disconnected cord and battery, holding power for 30), went into BIOS and I game a lot with my laptop plugged in and saw that it isn’t good to always keep it plugged in…. A couple months ago, I randomly started having power issues and was seeing major performance drop in Is your Dell laptop not charging even when plugged in? Find out how to troubleshoot common causes and fix the issue, from power settings to hardware problems. Jun 24, 2023 · Cannot get this laptop to charge, have gone over all the basics, BIOS update, genuine charger replacement (230w & 330w), genuine battery replacement, uninstall of windows battery drivers, hard reset/power drain, and the reinstallation of Windows 10. Ensure that the charger is firmly connected to both your laptop and the wall outlet. Sep 1, 2025 · This article provides information about how to troubleshoot and resolve battery-related issues on a Dell laptop. Feb 2, 2020 · As the title says, my laptop is not charging, but it does not lose a charge when plugged in. Used it a little without battery and it dropped to 27%. 1. Here is a battery report created by Windows 10 [Click] Long Story: In the morning I was on the battery working and stuff. If the problem persists, it may be necessary to take your laptop to a repair shop or contact the manufacturer for further assistance. I have changed batteries several times, but some exhibit intermittent connection issues, preventing effective charging. Jan 12, 2024 · Hi, my Alienware m16 R1 laptop has a power button that is blinking in a sequence that shows red 4 times, then blue 1 time, repeatedly. Apr 16, 2025 · This video show the how to identify and resolve the most common causes for the battery warning, Plugged in, but not charging. Remove Base Cover to look at battery white label, note the year/month date beneath the square matrix, battery should be less than one year old. Contact support so that they can try replacing the battery, hopefully that fixes it. Oct 15, 2023 · Alienware laptops use some battery along with ac power in gaming and for some reason when there is not enough battery or there is alot of heating in battery the battery isn't able to provide power to the main board causing it to crash while gaming. Battery Fails to Charge While Laptop is Powered Off With the power adapter plugged into an outlet, the battery will not charge when the laptop is powered off. Since mid-late 2020, it gives me a white screen on startup and says it cannot detect the power wattage. After changing the charger, the message disappeared, but the battery still did not charge properly. Also A fix that helped me for my 15 R2 was that I used this: How to Hard Reset your Alienware laptop. May 15, 2022 · Hi @AdverseTangent1 welcome to this free user to user Alienware laptop discussion forum. Mar 27, 2010 · Hello, Our M17-R1 laptop battery is not charging although it shows th cable as being connected, also the power button light is pink, not sure if the two are connected? Jul 24, 2017 · Alienware 15 R2 battery not charging while gaming I bought my Alienware 15 R2 laptop a year and a half ago, and i started to get this problem a couple of months after i bought it. I purchased a new replacement battery here on iFixIt and it shows as being present and charging in the task manager. The battery may be too old and vendor should provide new OEM battery Dec 29, 2023 · Is your laptop not charging even though you've plugged it in? While most of the time, this situation occurs when the charging adapter isn't properly connected, other times outdated BIOS or corruption in the battery driver could be the possible culprit. Then, highlight the first of the two Device Settings. However, some users have reported that their laptop has stopped charging while they charge their laptops after a few months of use. i9pmo lamly cbflrzo ltdfbcz iwk jvi ws dzwj nk1 3fyc