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Alibaba customer service. order: 1 unit 2 yrs What kind of customer support do I have? What do I need to provide when I open a new account? What categories can be listed on alibaba. With Alibaba. is NOT a BBB Accredited Business. Request a demo Do you agree with Alibaba. Alibaba. com is a beacon of trust and opportunity in the vast world of e-commerce. 201-203, 2nd floor, Palai Plaza Building Shankar Mottam Road, Dadar (East), Mumbai 400 014 India Ahmedabad Tel: +91 9825075334 106, Sahajanand Complex, Opp. com Account Manager Service (AM Service) is a deluxe consulting service on the platform. com's all-in-one seller solution From support with our thorough onboarding service and USA-based customer service team to features like unlimited product posting, RFQ responses, and keyword advertising, we are the best-in-class B2B global seller solution for your business. com OrdersGet the APP Discover solutions and assistance for various queries on Alibaba's Help Center. Discover transformative strategies to enhance customer engagement and foster loyalty in the digital marketplace. Trade Assurance is a free service offered by Alibaba. com's TrustScore? Voice your opinion today and hear what 131 customers have already said. com? Apr 22, 2024 · 8. Nov 11, 2020 · In your My Alibaba. Please wait in patience or check with local post offices or the carrier in the destination country. com OrdersGet the APP Do you agree with Alibaba. Want to learn more about products, customized solutions and partnership opportunities with Alibaba Cloud? Contact our global sales team for more information via email. Dive in to reshape your e-commerce experience! Aug 30, 2024 · This article introduces how the author's team designs and implements the Alibaba Cloud customer service agent, and summarizes the results achieved so far. From its founding by Jack Ma to its global impact, this blog provides an in-depth look at its success story. Alibaba has a rating of 4. com This is my first experience on Alibaba but I can say it’s the best way to keep in touch with the business world, thanks all of the members of this great site. com? Why cannot I receive the Email verification code? Why cannot I receive the SMS verification code? What can I do if my account was deactivated? Trade Assurance protects your Alibaba. com that's designed to help create trust between buyers and suppliers. com Help CenterProtect Your Alibaba. As an Online Customer Assistant, you will respond to customer inquiries via If you need English service, please email us: English@service. This forum is One-Stop Service allows you to track your orders from confirmation through delivery in My Alibaba. It provides access to a growing network of international buyers, sellers and partners through its online marketplaces and provides payment, logistics and marketing services to help drive sales. It’s important to prepare for customer complaints and resolve them effectively. com? Feb 14, 2024 · Alibaba uses AI chatbots to handle over two million daily customer service sessions and over 10 million lines of daily chats. Click here to contact the Alibaba. com RulesScam/Spoof Email What kind of customer support do I have? What do I need to provide when I open a new account? What categories can be listed on alibaba. Please slide to verify. An ecosystem has developed around our platforms and businesses that consists of consumers, merchants, brands, retailers, third-party service providers, strategic alliance partners and other businesses. Road,Navrangpura, Ahmedabad – 380 009 Delhi +91 9910022893 C-91 As an Alibaba. alibaba. Shop for affordable and hassle-free rates. com. See jobs, salaries, employee reviews and more for Customer Service Representative careers at Alibaba If your account was suspended by Alibaba. From the AliExpress website You can go directly to the chat by clicking here. BBB helps resolve disputes with the services or products a business provides. For more information about our use of cookies, please click to learn more. com OrdersGet the APP For company account: original photo of company business license. com OrdersGet the APP India Supplier Hotline/Customer Service: 022 4233 5233 (Monday to Friday only) Mumbai +91-22-6695 5233 Premises No. If you want to reach out Alibaba headquarters, you can dial 888-983-1688 and then be directed to the different Alibaba departments including the CEO office, Alibaba Human Resources, Finance, Accounting & Billing, Legal Department, Alibaba, Customer Service & Support, Logistics, Marketing & Sales, and all other headquarters dept. What kind of customer support do I have? What do I need to provide when I open a new account? What categories can be listed on alibaba. com OrdersGet the APP Jun 9, 2022 · Enhance after-sales service with valuable tips to improve customer satisfaction, build relationships, differentiate your business, and navigate growth. com work better for you. com Aug 18, 2025 · Call Alibaba. Sell from the USA to the world with Alibaba. View more inspection & quality control services online at Alibaba. See all the best ways overall to get in contact with Alibaba. The carrier is distributing your package now. com OrdersGet the APP Find answers to your questions about orders, payments, shipping, and more in the AliExpress Help Center. To use the online chat, go to Help Center, click the chatbot icon in the lower right corner. 2 stars from 13,199 reviews, indicating that most customers are generally satisfied with their purchases. com OrdersGet the APP Help CenterProduct Listing Policy - Intellectual Property Protection - Privacy Policy - Terms of Use - User Information Legal Enquiry Guide Help CenterHi, what can we help you with?not received goods Sep 14, 2022 · What is Alibaba. The platform excels in providing a seamless experience for buyers and suppliers worldwide. com team, and we'll find the right seller plan for you and your business. com? Schedule a call with our Alibaba. View a large range of rates, services, and transport methods, including Air Freight, at Alibaba. com Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Policies and rules Legal Notice Product Listing Policy Intellectual Property Protection Privacy Policy Terms of Use Integrity Compliance Find alibaba customer service services for shipping products in bulk. com, such as how to open an account, list products, place orders, and contact customer service. For Scaleup, Enterprise, and Enterprise Pro buyers, compensation is automatically issued to their accounts. com customer service faster, Get Support/Help, Pricing Info and more. com, you cannot reopen it by yourself and will need to contact the Service Team. Once you have all the required documents, please contact our online customer service for further assistance. Sales and marketing positions may have higher salaries, with some positions offering commissions or bonuses based on performance. com Alibaba Group (US) Inc. com ASAP. Receive service The seller will provide replacement parts, and Alibaba. G. We are committed to creating an open and transparent working environment so that every member of the team has the opportunity to develop their potential and ensure that everyone's opinions are respected. com provides one of the most comprehensive trade directories online. Trade Assurance protects your Alibaba. AM Service is designed to offer exclusive technical and operational support to new and existing suppliers who need extra help. Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. One-Stop Service makes it easy to keep track of your orders to make sure you don't miss deadlines. Find answers to frequently asked questions about Alibaba. com account, you can view and manage your info, reset password, change email, and more to make Alibaba. Check order status, manage suppliers, track payments and shipments, and contact after-sales support all via My Alibaba. Sorry, we have detected unusual traffic from your network. Alibaba's businesses are comprised of China commerce, international commerce, local consumer services, Cainiao, cloud, digital media and entertainment, and innovation initiatives and others. With a stellar rating of 4 stars from over 23,000 reviews, it's evident that Alibaba is a preferred choice for many. com RulesScam/Spoof Email Ready to start selling on Alibaba. com Logistics, you can enjoy the reliability of our own logistics network and track your shipment in real-time for most countries and regions around the world. India Supplier Hotline/Customer Service: Tel: +91 22 4233 5233 (Monday to Friday only) Mumbai Tel: +91 22 6695 5233 or +91 9820332011 Premises No. com RulesScam/Spoof Email Help CenterProtect Your Alibaba. Read on to learn how to handle customer complaints with ease. View complaints of Alibaba Group (US) Inc. com? Help CenterSecurity & Alibaba. 201-203, 2nd floor, Palai Plaza Building Shankar Mottam Road, Dadar (East), Mumbai-400 014 Ahmedabad +91 9825075334 106, Sahajanand Complex,Opp. Why contact AliExpress customer service? Below are the most common reasons users contact AliExpress customer service, along with clear answers to save you time. Discover why it's crucial for your business and how to enhance it effectively. Alibaba Group USA is a multi-national e-commerce company based in China that offers a variety of products and services to customers worldwide. May 25, 2023 · Alibaba. City Center,Behind Bhagwati Chambers,Near Swastik Cross Roads, C. com's TrustScore? Voice your opinion today and hear what 27,414 customers have already said. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. com, one of the many websites of the Alibaba Group, claims that they make it easy for anyone to buy or sell anything online, from anywhere in the world. Contact information of the local post office in some countries: Help CenterProtect Your Alibaba. Trade Assurance covers you in the event of shipping or quality-related disputes. We would like to use cookies on the website to ensure the security, efficient operation and service optimization of the website. You can include exact product name, size/dimension, grade/quality standard, material, application, packaging/packing, or any other special factors you care about. As one of the world’s largest B2B marketplaces, Alibaba. com customer service I purchased a electronic motorcycle from a seller and it’s not Jun 5, 2025 · Alibaba. com Global Gold Supplier Service Team. In this fully remote position, you will serve as the primary point of contact for customers navigating our e-commerce platform, providing timely assistance and solutions to ensure an exceptional shopping experience. Always verify the terms and conditions of any discount before making a purchase. What can I do if I forgot my password? How can I register an account on Alibaba. If you choose a third-party service, we'll reimburse those costs during the repair process. City Center,Behind Bhagwati Chambers, Near Swastik Cross Roads, C. You get an end-to-end wholesale service platform calibrated to help you grow your business and provide services to your buyers. Road,Navrangpura To find out about other potential senior discounts on Alibaba, you should check individual product listings or contact Alibaba customer service directly. 2 billion, and the Alibaba is a large marketplace connecting (mostly) Chinese suppliers with (mostly) western companies. Get your money back and enjoy free returns to a local warehouse near you with dedicated support from Alibaba. Oct 20, 2025 · Do you agree with Alibaba. Import & Export on alibaba. com ordersExpect your order to be delivered by the scheduled date or receive delay compensation. According to Glassdoor, the average salary for an Alibaba customer service representative is around $32,000 per year. com offers AI-powered B2B sourcing solutions, from product and supplier search, online order placement, payment, inspection, logistics services, to after-sales support, providing worldwide business buyers with a more simplified, efficient, professional, and secure sourcing process to grow and succeed. You can discuss order milestones in real time and receive photo and video updates from your supplier. com OrdersGet the APP Help CenterProtect Your Alibaba. Get tailored discounts, services, and tools for your business stage. We enable businesses to transform the way they market, sell and operate and improve their efficiencies. 1 day ago · Alibaba Group is seeking a dedicated Online Customer Assistant to join our global customer support team. Dive into the essentials of customer experience with our in-depth guide. com will cover the shipping costs. For example, from the 1st Single’s Day shopping festival in 2009 to 2017, total transaction volume grew from 50 million to 168. But if you prefer to do it by yourself, here's how: go to the AliExpress website (here) and go to “Account”. com OrdersGet the APP Sorry, we have detected unusual traffic from your network. The average salary for an Alibaba work from home job varies depending on the position and location. Apr 19, 2019 · Learn about Customer Service Representative careers at Alibaba. filed with BBB. This can be a tremendous resource, providing access to many low-cost suppliers, but it is not without its difficulties and risks. com Intro Issue Foreign Trade Knowledge Account Manager Member Onboarding Alibaba Group Recruitment - Employees are our biggest competitiveness. com OrdersGet the APP AliExpress Help Center provides assistance and support for customers, ensuring a seamless shopping experience. Aug 13, 2024 · Discover how Alibaba Group revolutionized e-commerce and customer service. com? Is there any restrictions? What buyers can I reach to on Alibaba. The complexity and surge of Alibaba Group’s business results in an increasing challenge to the customer service team. Le service "E-Credit Line" offre des conditions de paiement OA (Compte Ouvert) généreuses jusqu'à deux million $ US en financement. com if products arrive defective, incorrect, or damaged. Help CenterHi, what can we help you with?not received goods Alibaba. 1. com AM Service? Alibaba. Nov 12, 2018 · Alibaba traditional relies on its intimate customer service to enable shopping transactions and related post-sales services. Alibaba Group’s mission is to make it easy to do business anywhere. Poor quality goods, outright scams, delivery problems, and the like are a reality, just as with all marketplaces, but Alibaba is a bit unique. Customer Service Phone Number The official Alibaba customer support line for resolving account, transaction, or platform-related issues. We provide the technology infrastructure and marketing reach to help merchants, brands, retailers and other businesses to leverage the power of new technology to engage with their users and customers and operate in a more Customer service helps e-commerce businesses gain and retain customers. We sincerely invite you to join Alibaba family who strive to make breakthroughs like us Help CenterProduct Listing Policy - Intellectual Property Protection - Privacy Policy - Terms of Use - User Information Legal Enquiry Guide Help Center - Alibaba Help Center. com Introduction Platform Intro Other Alibaba. com seller, you get more than a digital storefront on a global marketplace. How to access the customer service chat Now, let's see how you can access the AliExpress chat from your computer or the app on your smartphone or tablet. Find alibaba customer service number for a wide range of services relating to business control and management. There are so Help CenterProtect Your Alibaba. Click to feedback > Sorry, we have detected unusual traffic from your network. Read on to learn the 9 best practices for e-commerce customer service. Help CenterSecurity & Alibaba. Alibaba Cloud services help formulate cloud strategies and design cloud architectures, ensure stable business operations, and improve the cloud skills of your team. OEM Service Customized Heavy Duty Casters Wheels Pallet Truck Rollers Wheels PU or Nylon alibaba customer service Custom High Precision 5 Axis Aviation Automotive Brass Panel Cnc Machining Milling Metal Aluminum Stainless Steel Parts Service Professional supplier printing book alibaba cheap photo magazine book printing children book printing Access the AliExpress Help Center for support with orders, payments, shipping, and more. If you still can’t find a solution to your question, feel free to check our complete FAQ. Shipping issues When will my order be shipped? Alibaba. com OrdersGet the APP Help CenterProduct Listing Policy - Intellectual Property Protection - Privacy Policy - Terms of Use - User Information Legal Enquiry Guide Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Apr 10, 2021 · Alibaba Group Holding Limited is a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals. I’m trying to contact Alibaba. Read customer reviews of Alibaba. com Protégez votre paiement par séquestre (service Escrow) jusqu'à ce que vous confirmiez que vous êtes satisfait de la commande. com ordersIf products are not delivered by the agreed date, go to My orders > Order details to make a claim. Dec 21, 2020 · Online chat support by Alipay/AliExpress Merchant Service technical support team and business support team. Alibaba Cloud services accompany you in long-term business growth, accelerate innovation, and help achieve business success. Get 24/7 online service for global gold suppliers and feedback for sellers. Customers praise the platform for its commitment to quality, efficient customer service, and secure Alibaba ‎ Cloud-hosted customer service software with integrated chatbot and live chat support services at Best Price $400 Min. Help CenterProtect Your Alibaba. uxz e385 wkh 5b 84b8 3sj crp8 xzgkjnq donmm 66y